Jodo Cloud

BPO
Reimagined.
Re-energized.

Business, uninterrupted. No matter the global events with Jodo.

All in one toolset for BPO

An integrated platform to manage teams and talent globally, connect new outsourced centers quickly, handle all your customer interactions, and address issues efficiently.

 

BPO

Manage teams globally and connect new outsourced centers quickly!

Fuel growth, improve flexibility and decrease operating cost!

Cost Effective

50% Reduction in operations cost of running contact centers.

SLA

Powerful SLA management.

Flexible

Enable your agent to work in their preferred language with Multi Lingual screens.

Business Continuity

Assured Business Continuity, with high availability and disaster recovery.

Easy Integration

Embed calls, video & chat in any business application or software.

Skill Based Routing

Connect customer to the right agents based on language, location, time & product knowledge.

Easy Setup

Setup & Connect delivery centers globally quickly.

Automation

Automate recurring billing cycles for customers

Features

No softphones needed!

Browser-based Work-from-anywhere solution

Open APIs

Easy integration for your customers business apps, platforms, CRMS, ERPs & more

One Unified View

Every channel your agent needs in one place & directly integrated into your business apps

Advanced Analytics

With real-time access to wallboards, dashboards, & reporting tools

Global data compliances

For the new Wave of Privacy Regulations OFCOM, TRAI, APSEC & GDPR

Features

No softphones needed!

Browser-based Work-from-anywhere solution

Open APIs

Easy integration for your customers business apps, platforms, CRMS, ERPs & more

One Unified View

Every channel your agent needs in one place & directly integrated into your business apps

Advanced Analytics

With real-time access to wallboards, dashboards, & reporting tools

Global data compliances

For the new Wave of Privacy Regulations OFCOM, TRAI, APSEC & GDPR