AI-Driven, Multilingual Automation Platform
Create, monitor, and manage workflows and campaigns across multiple channels from a single automation platform—covering support, onboarding, collections, and customer engagement.
With Jodo Automation Solutions
Drive Results with Business Process Automation
Increase productivity by automating repetitive interactions, enabling employees to focus on higher-value tasks.
Improve customer experience with AI-assisted voice and chat automation, and trigger business workflows based on real-time execution outcomes.
Automation
Supercharge Your Workflows.
Break away from bottlenecks
Automate high-volume interactions and operational flows across inbound and outbound journeys.
Automate Interactions
Automate customer interactions using IVRs and chatbots with NLP, integrated directly into business workflows.
Enhanced Customer Support
Move from menu trees to intent-driven conversations with human handoff, using voice bots powered by ASR and TTS.
Automated Workflow & Campaign Management
Quick and easy automation for workflows and campaigns across voice, email, and SMS—supporting marketing, service, onboarding, and collections use cases.
Real-time
On-demand access to real-time dashboards, execution metrics, and workflow performance.
Features
Cloud IVR
Single cloud IVR platform supporting multilingual, multi-country operations.
Advanced Bots
AI-assisted voice and chatbots designed for scalable customer interactions.
Payment Gateways
Customizable integrations with payment gateways for collections and transaction workflows.
Layered Workflows & Campaigns
Voice, Email & SMS Blasts for multi-layered marketing campaigns.
Features
Cloud IVR
Single Cloud IVR platform for Multi-lingual, multi-country operations
Advanced Bots
Ai driven
Voice & Chatbots
Payment Gateways
Customizable integration with payment gateway
Layered Campaigns
IVoice, Email & SMS Blasts for multi-layered marketing campaigns
Business Scenarios
Automate Customer Conversations Using Jodo Automation
An insurance provider experiences a surge in enquiry calls for new policy purchases, particularly mediclaim. During periods of disruption, continuity of service becomes critical.
To handle increased volume without overwhelming agents, the organization deploys AI-driven voice automation.
Customers calling the toll-free number are greeted by an interactive voice bot that authenticates policyholders, captures intent, and routes calls intelligently—escalating to human agents only when required.
Result: Faster response times, reduced agent load, and consistent customer experience at scale.
Messenger Dialer &
Call-back request
In an environment of information overload, outbound communication must drive action—not noise.
A publishing company adopts Jodo messenger-dialer and callback workflows to complete the AIDA loop—Attention, Interest, Desire, Action.
Outbound campaigns trigger intelligent callbacks and follow-ups based on customer response and availability, improving engagement without spamming audiences.
Result: Higher engagement, better conversion tracking, and controlled outbound execution.
