BPO
Reimagined.
Re-energized.
Business execution—uninterrupted.
Enable resilient, scalable BPO operations across geographies with Jodo—designed to perform regardless of global disruptions.
All-in-One Execution Platform for BPOs
A unified platform to manage teams and talent globally, onboard new outsourced centers faster, handle all customer interactions across channels, and maintain quality, compliance, and visibility at scale.
BPO
Manage teams globally and connect new delivery centers—fast.
Fuel growth, improve flexibility, and optimize operating efficiency.
Cost Efficiency
Operational efficiency improvements driven by WFH enablement, reduced infrastructure dependency, and higher agent utilization.*
SLA Management
Built-in SLA monitoring and enforcement with real-time visibility.
Flexible, Multilingual Agent UI
Enable agents to work in their preferred language with multi-language screens—supporting global hiring and faster onboarding.
Business Continuity
Enable agents to work in their preferred language with multi-language screens—supporting global hiring and faster onboarding.
Easy Integration
Embed calls, video, and chat directly into business applications and software—no context switching.
Skill Based Routing
Connect customers to the right agents based on language, location, time zone, and product expertise.
Fast Center Onboarding
Set up and connect new delivery centers globally in days, not weeks.
Automation
Automate recurring operational workflows (e.g., billing, follow-ups) to reduce manual effort and improve consistency.
Features
No softphones needed!
Browser-based, work-from-anywhere execution—reduces setup time and device dependency.
Open APIs
Seamless integration with CRM, ERP, ticketing systems, and business applications.
One Unified View
All required channels and tools in one interface, natively integrated with enterprise systems.
Advanced Analytics & QA
Real-time wallboards, dashboards, QA monitoring, and performance reporting for supervisors and operations teams.
Global Data Compliance Readiness
Policy-driven controls supporting regional telecom and data requirements (e.g., OFCOM, TRAI, GDPR-ready patterns).
Features
No softphones needed!
Browser-based Work-from-anywhere solution
Open APIs
Easy integration for your customers business apps, platforms, CRMS, ERPs & more
One Unified View
Every channel your agent needs in one place & directly integrated into your business apps
Advanced Analytics
With real-time access to wallboards, dashboards, & reporting tools
Global data compliances
For the new Wave of Privacy Regulations OFCOM, TRAI, APSEC & GDPR