Jodo World

Digital Transformation To Improve Direct Sales

Connect delivery centers, logistics partners, warehouses, and satellite pick-up points globally through a single cloud execution framework. Support customers in real time across your eCommerce platform using voice, video, and chat—reducing friction and improving buying confidence.

Ecommerce

Enable customers and sellers to connect securely and instantly from your eCommerce portal.

Deliver borderless commerce with visibility, control, and measurable outcomes.

Extended Business Framework

Connect customer ↔ seller ↔ warehouse ↔ support teams using intelligent routing rules based on location, language, and time zone—ensuring faster assistance and accurate fulfillment.

Live Demos

Start live product demonstrations directly from product pages to answer questions in real time, improve buyer confidence, and increase conversion rates.

All demos are recorded with consent, ensuring transparency and trust.

Quick

Quick integration with ticketing and order systems enables faster issue resolution and better tracking across the customer journey.

Multilingual Service

Deliver multi-channel, multilingual interactions seamlessly—helping customers buy and resolve issues in their preferred language.

Improve Customer Retention

Personalized, real-time assistance leads to higher conversion, fewer returns, and stronger customer retention.

Features

APIs

Flexible integrations with CRM, CMS, ERP, and business applications.

Uniformed Service delivery

Cloud infrastructure ensuring consistent service quality across global markets.

Automation

A single automation framework to collapse and accelerate business processes.

CEBP

Communication-enabled business processes connecting people, systems, and data in real time.

Cloud Framework

Multi-tenant, distributed architecture with media interoperability.

Features

APIs

Integration flexibility with you CRM, CMS & ERP or business application of choice. (APIs)

Uniformed Service delivery

Cloud infrastructure to provide uniform service delivery to your global customers.

Automation

Single automation framework to collapse business processes

CEBP

Communication-enabled business processes


Cloud Framework

Multi tenant, Distributed architecture & media interoperability

Business Scenarios

What turns a first-time visitor into a repeat customer?
When every click leads closer to checkout—with live, personalized assistance addressing both spoken and unspoken customer questions.

An eCommerce company recognized the impact of real-time product engagement and transformed its buying experience.

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Live Product Demonstration
for Enhanced Customer Experience

To improve online purchase confidence, an eCommerce company embedded on-demand live demos into its product listing pages.

Customers could instantly connect to the nearest store, dealer, or expert for guided assistance.

Using Jodo Digital’s voice, video, and chat services, skilled sales teams conducted live demos directly from product pages—driving higher conversion and faster decisions.

Consolidation of
infrastructure & Resources

With Jodo Digital’s cloud framework, the company unified infrastructure across partners, dealers, and experts.

By centralizing execution and visibility, a single expert could manage multiple live customer interactions directly from the CRM—optimizing resources and reducing operational overhead.

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