Jodo World

Powerful Connections, Exponential Gains With Jodo Digital.

Save money on your 1800 calls, now turn your website & eCommerce portals into powerful touchpoints for direct 2 customer connections.

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One framework for all your stakeholders!

Jodo Digital is an easy-to-integrate cloud framework, that brings the power of Video, Voice, & Chat to your websites, eCommerce portals, business apps & more.

Overcome geographical barriers, provide multilingual support & become more accessible & approachable to forge synergistic relationships.

Experience borderless business.

Start video conversations
directly from any website.
No external apps!
No phones!
Just a click, its that easy!

One Cloud, Single-Point Integration

Remove the added cost of connecting
applications multiple times across your
business.

100% Secure

Complete data protection with
AppSEC & OFCOM

Extended Business Framework

Connect your customers to your
nearest dealer, stores, franchises &
outsourcing agencies directly through
live Video, Voice & Chat.

Global Business Management

Monitor & manage diverse teams,
dispersed globally from a single
business touch-point.

Browser Based Access

Enhance the Work-from-anywhere
experience for employees with
browser-based access to the entire
Jodo Digital suite.

Uniform Service Delivery

Uniform service delivery across multiple
markets, geographies & touch-points.

Collapse Business Processes

Provide assistance in real-time through
any digital communications channels
across your customer touchpoints.

Easy Integration

Customized integration with various
business applications for Marketing,
Sales, HR, Customer Support &
Helpdesk

Features

Deployment Options

Public & Private cloud.

Digital Channels

Voice, Video, & Chat.

Collaboration & Support

Screen & Doc share with Image capture for customers & employees.

Recorded Interactions

100% recording of all employee-customer interactions across all channels

Customer Insights

Realtime customer insights for employees like location, language, device & bandwidth.

Open API’s

Easy integration of enterprise & business applications.

Analytics

Indepth analytics with advance dashboards & wallboards.

Skills Based Routing

Assign the right resources, based on customer insights.

Business Scenario

Improved Customer Experience. On-demand Assistance. Boost in Online Sales. This how one thing led to another & eventually to the desired outcome when our client in financial services integrated Jodo in their communications strategy.

Bank A wants to make opening a savings account easier for their customers from the comfort of their homes.

In order to provide on-demand customer assistance during this process, they added Jodo Digital to their website.

Customers visiting the virtual booths can ask for a live demo of a particular product they are interested in.

Booth reps can share brochures, manuals & other documents securely with their customers directly from their live stream itself.

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